“I’ve been working in the hospitality industry for the past 15 years,” Ben tells us. Ben’s career began in 2002. At the time, he had no background or knowledge about his current employer. “My sister had told me about the job opportunity at Spier, and so I joined the Spier Conference Centre as a runner and we were given 3 days of training.”
During this time, Ben says he became interested in learning about the operational side of the business – and that’s where he decided to chat to his manager. “I discussed my computer skills with my manager because I wanted to learn more about what the operations team was doing.” Ben’s manager was happy to have him on board, and as he started learning more about the hospitality industry, he says that his leadership skills became stronger.
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