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Active Ice
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ACTIVE ICE

Active Ice is an independent online marketing and communications agency specializing in the hospitality industry. With expertise across all online disciplines from web strategy, UX design, search marketing, pay per click, social media and video production, Active Ice works closely with PMR Hospitality to deliver effective and creative marketing campaigns that deliver on ROI and conversion.

With 15 years in the digital marketing industry and over 20 years in the hospitality field, the team at Active Ice bring valuable experience and knowledge to all projects.

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Ethnic Technologies
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Ethnic Technologies

Ethnic Technologis are specialists in the Electronic Services IT and communication requirements for the hospitality and leisure industries and has successfully managed and completed numerous high level projects over the past 20 years, both locally and internationally.

Resulting from their innovative approach, coupled with their exceptional subject matter expertise and business acumen, Ethnic Technologies have earned a reputation of adding value by finding the latest and most cost effective technical solutions to he projects that they consult to. See www.ethnic.co.za for more information.

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Amy Biehl Foundation
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Amy Biehl Foundation

The Amy Biehl Foundation is a non-profit organisation running programmes to develop and empower 5- 25 year old youth in the impoverished townships, contribute to community building efforts, give children hope and a brighter future and alleviate HIV Aids, poverty, gangs, violence and crime. This is achieved by providing educational and cultural activities that offer students healthy alternatives to idleness and all the negative influences in the townships and unlocks their creative talent with the aim of giving them opportunities to become future leaders, entrepreneurs and well-rounded citizens in a global society. Their programmes reach over 2000 children every day, and include:

* After School Care * Music, Including Violin, Guitar, Recorder, Marimba, Choral Singing and Brass * HIV / AIDS Peer Education * Greening and Environment * Literacy and Numeracy * Performing Arts Including, Drama & Dance - Kwaito, Modern, Traditional and Ballet * Sport including soccer, hockey, surfing, swimming, diving, cricket, golf and tennis * Computer Literacy * Entrepreneurial Skills and Vocational training inc hospitality, sewing and more * Holiday camps * Outings

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Lobster Ink
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Lobster Ink

Lobster Ink is the world's leading hospitality learning platform. The e-learning platform is used in more than 10 000 establishments in 120 countries.

Lobster Ink’s small bursts of learning don’t interrupt a busy schedule, and make sure every minute given to learning on the platform counts. There’s no need for special software or dedicated training rooms. Lobster Ink’s easy to use platform let’s your team learn anywhere, anytime, on any device.

Discover all the Lobster Ink Courses and request your free demo today:

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concepts collection
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Concepts Collection

Handcrafting luxury event, travel & wedding experiences across Southern Africa the Concepts Collection are our exclusive partners in bespoke event planning & design.

Specialising in multi-layered event and travel management for the discerning corporate and private client, they conceptualise & coordinate bespoke experiences with the highest standards of personal service.

Across their three companies Events Concepts, Wedding Concepts and Travel Concepts their acclaimed portfolio covers dazzling corporate events, inspiring brand experiences and group incentives, to the most sought-after romantic occasions, private celebrations and the ultimate in African holiday adventures.

Their multinational team combines European style and service with a real passion for Africa and their discerning clients from across the globe all value the hallmarks of the collection: unparalleled creativity, bespoke service, an innate style, impeccable project management and unmistakable excellence at every level.

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Foxbrowne Creative
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Fox Browne Creative

Fox Browne Creative offers direction and assistance for the development of luxury lodges, lifestyle retail outlets, remote private homes and small hotels, from developing the guest experience and concept, through to the physical design, implementation and operation.

Most importantly, we are passionate about creating beautiful guest experiences.

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GuestRevu
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GuestRevu

GuestRevu helps you to listen to, learn and earn from your guests by enabling you to leverage the power of your guest data to build lasting loyalty and drive revenue.

GuestRevu’s mission is to give you tools you can use every day to develop a guest-centric culture in your hotel, optimise your guest experience, the running of your business and, ultimately, to drive revenue using online surveys and reputation management. GuestRevu offers local support in South African and the UK, and is one of only three TripAdvisor Platinum Review Collection Partners globally.

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ServiceGurus
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Service Gurus

ServiceGurus is a hospitality and retail consultancy, launched in 2015 with a vision of setting and establishing international standards for servicein South Africa and Africa.

Our advisory services are dedicated to the hospitality industry as well as to any industry or company with a service function. Our services includestraining, project planning, project realisation and business support.

ServiceGurus is a black, female owned and managed, proudly South African enterprise and is classified as an Exempt Micro Enterprise and we therefore hold a Level 1 BB-BEE Status in terms of the new codes.

We have a valuable, rare and unconventional set of operational and training methods and capabilities developed over the years to help you empower your teams.

We enable hospitality establishments todeliver a consistent and positive customer experience from the beginning to end.

Our aim is to become a niche consultant, partner or extension to your management team helping you to achieve your company’s vision, goals and objectives.

We use a blended approach ofcustomised hospitality offerings and international service excellence and standards to exceed the expectation of the client.

We take pride in creating, developing and implementing our products and building your company’s intellectual property tools and training material in order for this to become tacit knowledge and information in your business – an essential part to being a 21st century company.

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